Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Student Help Desk: Home

Student Help Desk Services

In response to the Covid-19 pandemic, Student Help Desk services are currently only offered by phone, text, or email.  We will provide these services throughout Spring Break.

If you do not have internet access and/or a device capable of completing online assignments at home, please call the library at (541) 917-4645 or email for help troubleshooting access to these resources.

The Student Help Desk assists students with most computer software-related issues and other technology problems or questions, from login problems related to LBCC’s online systems to questions about course-related instructional software. We also check out laptops and provide assistance to anyone using library equipment like out 3D printer, scanners, photocopiers, etc.

The Student Help Desk is located in the LBCC Library on the Albany campus and provides services all the Library's regular open hours.

Contact us:
When you send us a message by email or voicemail, please include:
  • Your full name
  • Your student ID number
  • A detailed description of your issue
  • The best way to reach you

Single Sign On